Return & Refund Policy

Last Updated: August 7, 2026

At Ecovibe, customer satisfaction is important. If you are not satisfied with your purchase, you may request a return within 14 days of receiving your order.

Return Conditions

To be eligible for a return:

• The return request must be made within 14 days of delivery.

• The product must be unused and in its original condition.

• The product should be returned with its original packaging and accessories.

• Products that are damaged, used, or missing original components may not qualify for a return.

Refunds

Once the returned product is received and inspected, Ecovibe will review the return and process an eligible refund.

Refunds are issued to the original payment method. Processing times may vary depending on your bank or payment provider.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect product, please contact us as soon as possible with your order details and photographs of the item so we can assist you.

Return Shipping

Return shipping arrangements and costs may depend on the reason for the return. Please contact Ecovibe before sending any product back.

Contact Us

For return or refund assistance:

Email: sm@yahoo.com
Phone: +971 50 722 4265

Ecovibe
Abu Dhabi, United Arab Emirates